Terms and Conditions

Welcome to Telstarr. By using our website and services, you agree to the following terms and conditions.

  • Introduction: These Terms and Conditions govern your use of the Telstarr website and services. By accessing or using our platform, you accept these terms in full. If you disagree with any part, please discontinue use.
  • Services: Telstarr provides VoIP communication solutions, including but not limited to hosted PBX systems, software integrations, and communication packages. Specific terms may apply to individual services or packages.
  • Pricing and Payment:
    • All prices listed are subject to VAT at the applicable rate.
    • Payment for services must be made in accordance with the invoice terms provided.
    • Failure to pay on time may result in suspension or termination of services.
  • Usage Restrictions:
    • You must not use our services for any illegal or unauthorized purpose.
    • Users agree not to interfere with the functionality or security of our systems.
  • Liability:
    • Telstarr is not liable for any indirect or consequential losses arising from the use of our services.
    • Our total liability is limited to the amount paid for the service in the 12 months preceding the claim.
  • Service Interruptions: Telstarr strives for uninterrupted services but cannot guarantee 100% uptime. Scheduled maintenance will be communicated in advance where possible.
  • Privacy: Please refer to our Privacy Policy for information on how we handle your personal data.
  • Termination: Telstarr reserves the right to terminate services if you breach these terms or fail to comply with payment obligations.
  • Contact Information: For queries or concerns, please contact us:
    • Address:
      MICHAEL F JONES ASSOCIATES LIMITED / TA TELSTARR
      Bank Gallery
      High Street
      Kenilworth
      Warwickshire
      CV8 1LY
    • Telephone: [Insert Phone Number Here]
    • Email: support@telstarr.com

These terms are effective as of 01/01/2025 and are subject to updates. Please review them regularly.

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