Empowering Communication, Anywhere, Anytime

3CX is a software-based PBX that uses VoIP technology. Unlike traditional phone systems, it offers unified communications, integrating voice, video & chat in one platform. Also, it’s more flexible, cost-effective, and feature-rich than legacy phone systems. You can set it up and manage it on-premise, in the cloud or through a hosted service—and you don’t need to worry about per-user fees. Feature-rich 3CX phone systems come with an annual flat rate, letting you manage your costs more effectively.

Definitely! 3CX offers robust mobile apps for iOS and Android, enabling seamless remote work. Your employees can make and receive calls and join video conferences from anywhere with an internet connection. That feature is valuable for businesses today, especially since remote and hybrid work arrangements have become popular.

3CX can be easily integrated into popular CRM systems, Microsoft 365, Teams Direct Routing and various business tools. Planning to use 3CX phone systems for your hotel businesses? You can freely integrate 3CX with property management systems to boost day-to-day productivity. 3CX also provides API access for custom integrations, allowing businesses of all sizes to optimise workflows and enhance productivity.

3CX prioritises security with features like encryption for voice, video, and messaging. It undergoes regular updates and external security testing. This cost-effective and innovative VoIP-PBX phone system complies with industry standards and regulations, ensuring your business communications remain secure and confidential.

A lot! 3CX offers advanced call centre capabilities, including skills-based routing, real-time reporting, and intelligent call routing. These features come at no extra cost, allowing your organisation to set up efficient contact centres without additional investment.

3CX includes a robust video conferencing solution supporting up to 250 participants. This solution offers screen sharing, recording, seamless integration with the 3CX mobile & desktop apps and other features that support remote work and enhance your team's collaboration.

3CX phone systems come with call recording features you can use for training and quality assurance. You can configure calls to be automatically or manually recorded. Nevertheless, this feature is valuable for monitoring performance, ensuring compliance, and resolving disputes. Also, these calls can be easily accessed and tracked through the 3CX interface.

Yes. 3CX offers an intuitive Live Chat & Talk plugin that can be integrated into your website. With this feature, website visitors can chat, call, or schedule meetings with your staff directly from your site, enhancing customer engagement and support.

Yes. Acknowledging the potential of AI - and transcribing and analyzing calls for productivity and customer satisfaction - 3CX set up a specialised AI team tasked to bring the benefits of AI to 3CX users in record time, and at an affordable cost. Now, on this memorable day we release the alpha version showcasing this unique capability.